Free Customer Satisfaction Training Course

In today’s competitive business environment, it is of the utmost importance that businesses retain their existing customers, and customer satisfaction is one area where most businesses have room for improvement. Satisfied customers buy again and tell their friends, which has a measurable impact on the bottom line for any business.

In the interests of helping businesses to improve the way they deal with customers, you are invited to download our customer satisfaction training course. This is the Powerpoint presentation we use in our customer satisfaction workshop, and we’re giving it away for you to use however you want to, with no obligation. You can download it by clicking on the link below.

CLICK HERE TO DOWNLOAD THE POWERPOINT PRESENTATION

If you would like us to customize the presentation for your business, please give Manto Meiring a call on 00 27 11 478 0622, or get in touch on our contact page. Manto also has a version which is designed to “train the trainer.”

Manto is available to facilitate the Customer Satisfaction Workshop for businesses in Gauteng. This is a half-day or full-day training session which goes into much more detail, with roleplay sessions and group discussions.? The course works best when presented to groups of between 5 and 20 employees. For February 2011, he’s willing to do this for R1 000.00 plus expenses.

Please let us know if you found the free Customer Satisfaction training course helpful

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