Our “Voice Of The Customer” package will bring more customer reviews for your business on the sites that matter such as Google, HelloPeter.com and Yowzit.com.
We call it “Voice Of The Customer” and it’s one of the most important elements in establishing trust and a reputation with your clients.
Recent statistics show that nearly 70% of consumers check customer reviews before making a purchase. We encourage people to post favorable reviews, help build buzz around your business and help you get found online.
Think about it, if nobody is talking about you, or even worse, if they are saying
bad things about you, how effective will your marketing efforts be?
How It Works:
- We prepare an email or direct mail letter to send to your existing customers and give them an incentive to visit a specific online review site, search engine or social media site and rate and review your business. We provide email and direct mail letter templates that have been proven to work and get you more reviews.
- The letter will explain how to post a review, then instruct the customer to email you a link to their review or print a copy of the review and bring it in to your business to redeem the incentive offer.
- The incentive can be something specific to your business like a 10% discount off their next purchase, or something generic, like a R50 Woolworths gift card.
- We'll prepare the artwork for 2 flyers or A4 posters for 2 review sites of your choice (eg. Google Places and HelloPeter), to place in your premises or give to customers on checkout. These will provide brief instructions and offer an incentive to rate and review your business. They will provide a QR code link to the review site so that the customer can leave a review right then and there, when it's fresh on their mind. This is an extremely elegant way to get your customers to take action and leave you a review!
- We'll set up automated email alerts to let you know when someone mentions your business anywhere on the Internet. This is incredibly powerful – you can respond to negative (or positive!) comments within minutes, if you know what people are saying about you and where they're saying it!
Voice Of The Customer Package
- Develop an incentive for existing and new customers
- Prepare email or direct mail marketing piece to send to your existing database
- Prepare artwork for 2 custom A5 flyers/ A4 posters with QR codes to encourage new customers to review your business
- Set up email alerts to monitor your business name
Our regular price for all this is R1999.00, but as a marketing test we're
offering it to the next 10 customers for only R999.00.
Contact us now – just give us a call on +27 11 478 0622 to set up a 15 minute consultation, or fill in the form below. If you fill in the form, we'll get back to you within 24 hours.