Last updated: 2018/05/28
Who We Are
IdealMedia Marketing CC ("IdealMedia Marketing") is a digital marketing agency which offers web design and optimization, email marketing, search engine optimization and social media services to small and medium sized businesses.
IdealMedia Marketing operates idealmedia.co.za and may operate other websites. It is IdealMedia Marketing's policy to respect your privacy regarding any information we may collect while operating our websites.
How To Contact Us
We can be reached via this contact form on our website.
Like most website operators, IdealMedia Marketing collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. IdealMedia Marketing's purpose in collecting non-personally identifying information is to better understand how IdealMedia Marketing's visitors use its website. From time to time, IdealMedia Marketing may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
IdealMedia Marketing also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on idealmedia.co.za blogs/sites. IdealMedia Marketing only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to IdealMedia Marketing's websites choose to interact with IdealMedia Marketing in ways that require IdealMedia Marketing to gather personally-identifying information. The amount and type of information that IdealMedia Marketing gathers depends on the nature of the interaction. For example, we ask visitors who sign up at idealmedia.co.za to provide a username and email address. Those who engage in transactions with IdealMedia Marketing are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, IdealMedia Marketing collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with IdealMedia Marketing. IdealMedia Marketing does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Personal Data We Collect
- Email address
- Mobile number
- IP Address
- Mailing list: opens, clicks, opt-ins
List of information that we store but that is not identifiable:
- Logs of emails sent
- Support enquiries by email.
Consent to Collect
We collect data from users who have subscribed to our mailing list.
The legal basis for us to collect the data is to be able to send news updates, invitations, promotions and newsletters.
Your Data, Your Rights
You can request a copy of your data which we will provide within 30 days.
You can request your data to be anonymized or deleted which we will do within 30 days.
While we will do everything we can to keep our service secure, in the event of a data breach or misuse, we will inform our users of what happened and what we have done to put it right within 30 days.
IdealMedia Marketing may collect statistics about the behavior of visitors to its websites. IdealMedia Marketing may display this information publicly or provide it to others. However, IdealMedia Marketing does not disclose personally-identifying information other than as described below.
Services and Third Parties Where IdealMedia Marketing Stores Data
IdealMedia Marketing relies on third party services to maintain its services.
IdealMedia Marketing never shares or resells any of its data.
Amazon S3, US (encrypted backups)
Google Analytics, US
Length of Data Collection
IdealMedia Marketing will keep identifiable data for an undetermined amount of time or until the user asks us to anonymize and / or delete their data.
Protection of Certain Personally-Identifying Information
IdealMedia Marketing discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on IdealMedia Marketing's behalf or to provide services available at IdealMedia Marketing's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using IdealMedia Marketing's websites, you consent to the transfer of such information to them. IdealMedia Marketing will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, IdealMedia Marketing discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when IdealMedia Marketing believes in good faith that disclosure is reasonably necessary to protect the property or rights of IdealMedia Marketing, third parties or the public at large. If you are a registered user of an IdealMedia Marketing website and have supplied your email address, IdealMedia Marketing may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with IdealMedia Marketing and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. IdealMedia Marketing takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We use Google Analytics to provide information on the way visitors use our site.
Mailing List & Account Statistics and Reporting
IdealMedia Marketing records behavioural data, such as opens and clicks, for emails IdealMedia Marketing sends itself.
IdealMedia Marketing does not collect behavioural data on behalf of its users.
IdealMedia Marketing collects data from users’ accounts for security reasons, to monitor deliverability and for internal reporting purposes:
- Number of emails sent
- Email addresses of recipients
- Country of user
Who Has Access to Our Data?
Data at IdealMedia Marketing is not shared with or sold to any third party.
IdealMedia Marketing staff and contractors have access to users data for the purpose of providing services.
No personal identifiable data is stored on staff or contractor computers on a permanent basis. Contractors are requested to delete this data at the end of their assignment.
If IdealMedia Marketing, or substantially all of its assets, were acquired, or in the unlikely event that IdealMedia Marketing goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of IdealMedia Marketing may continue to use your personal information as set forth in this policy.